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Test Bank (Download Only) for The Administrative Dental Assistant 4th Edition by Gaylor ISBN-10: 0323294448 ISBN-13: 9780323294447

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Instructor’s Test Bank for The Administrative Dental Assistant 4th Edition Gaylor

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Test Bank for The Administrative Dental Assistant 4th Edition Gaylor

Test Bank for The Administrative Dental Assistant, 4th Edition, by Gaylor, ISBN-10: 0323294448, ISBN-13: 9780323294447

Table of Contents

Part One: Introduction to the Dental Profession 1. Orientation to the Dental Profession 2. Dental Basics Part Two: Communication Skills: Principles and Practices 3. Communication Skills and Telephone Techniques 4. Written Correspondence and Digital Communication 5. Patient Relations 6. Dental Healthcare Team Communication Part Three: Managing Dental Office Systems 7. Computerized Dental Practices 8. Patient Clinical Records 9. Information Management 10. Dental Patient Scheduling 11. Recall Systems 12. Inventory Management 13. Dental Office Equipment Part Four: Managing Dental Office Finances 14. Financial Arrangements and Collection Procedures 15. Dental Insurance Process 16. Bookkeeping Procedures: Accounts Payable 17. Bookkeeping Procedures: Accounts Receivable Part Five: Managing Your Career 18. Employment Strategies